Service area
Where We Deliver — Roanoke, the Roanoke Valley & Southwest Virginia
Seventeen Roanoke neighborhoods and valley communities, delivered daily from our yard at 3783 Peters Creek Rd, with VA-117, I-581 and I-81 all a few minutes away. Every one below has its own page with local placement notes, permit guidance, landmarks and driving routes.
By locality
Pick your town or neighborhood
the City of Roanoke
Roanoke County
the City of Salem
Botetourt County
At a glance
Distance and access from our yard
| Town / community | Locality | From our yard | Main route |
|---|---|---|---|
| Grandin Village | the City of Roanoke | 4 miles south-west of our Peters Creek Road yard | Peters Creek Road south to Brandon Avenue, then east to Grandin Road for the village itself |
| Old Southwest | the City of Roanoke | 4 miles south-east of our Peters Creek Road yard | Peters Creek Road south to Shenandoah Avenue, then east past downtown to Franklin Road |
| South Roanoke | the City of Roanoke | 6 miles south of our Peters Creek Road yard | Peters Creek Road south to Brandon Avenue, east to Franklin Road, then south past Carilion Roanoke Memorial |
| Raleigh Court | the City of Roanoke | 4 miles south-west of our Peters Creek Road yard | Peters Creek Road south to Brandon Avenue and east into the heart of the neighborhood |
| Wasena | the City of Roanoke | 4 miles south of our Peters Creek Road yard | Peters Creek Road south to Shenandoah Avenue, then Main Street south over the Wasena bridge |
| Williamson Road | the City of Roanoke | 3 miles east of our Peters Creek Road yard | Peters Creek Road east to Hershberger Road, then south on Williamson Road |
| Melrose-Rugby | the City of Roanoke | 2 miles south-east of our Peters Creek Road yard | Peters Creek Road south to Melrose Avenue and then east into the neighborhood |
| Garden City | the City of Roanoke | 8 miles south-east of our Peters Creek Road yard | Peters Creek Road south to Shenandoah Avenue, east through downtown, then Jefferson Street and Franklin Road south |
| Cave Spring | Roanoke County | 8 miles south-west of our Peters Creek Road yard | Peters Creek Road south to Brandon Avenue, west to VA-419 Electric Road, then south to Cave Spring Corners |
| Hollins | Roanoke County | 3 miles north of our Peters Creek Road yard | Peters Creek Road north to its northern terminus at US-11 in Hollins |
| Bonsack | Roanoke County | 9 miles east of our Peters Creek Road yard | Peters Creek Road south to Hershberger Road, east to Williamson Road, then Orange Avenue and US-460 east |
| Back Creek | Roanoke County | 11 miles south-west of our Peters Creek Road yard | Peters Creek Road south to Brandon Avenue, west to VA-419, then south on US-221 Bent Mountain Road |
| Glenvar | Roanoke County | 9 miles west of our Peters Creek Road yard | Peters Creek Road south to Shenandoah Avenue, west through Salem and out on US-11 and US-460 |
| Penn Forest | Roanoke County | 7 miles south of our Peters Creek Road yard | Peters Creek Road south to Brandon Avenue, east to Franklin Road, then south past the city line on US-220 |
| Salem | the City of Salem | 6 miles west of our Peters Creek Road yard | Peters Creek Road south to Shenandoah Avenue and then west into Salem |
| Vinton | Roanoke County | 7 miles east of our Peters Creek Road yard | Peters Creek Road south to Hershberger Road, east to Williamson Road, then Orange Avenue and VA-24 east |
| Daleville | Botetourt County | 12 miles north of our Peters Creek Road yard | Peters Creek Road north to US-11, then north through Hollins on US-11 Lee Highway |
Local knowledge
Four governments in one valley, and the street out front decides which one you deal with
Four governments, and whoever owns the street issues the permit
The container goes on your own property whenever we can manage it, with plywood down under every wheel and rail, and a box entirely on a private driveway normally needs no permit at all. The moment any part of it touches a street, an alley or a sidewalk, you need to know which government you are standing in front of — and in this valley that is a real question. The City of Roanoke is an independent city. It is not in Roanoke County. Neither is Salem, which is also an independent city. Vinton is a town, and Vinton is in the county. If you want the proof in one line: Roanoke County’s courthouse is at 305 E. Main St in Salem, in a different city entirely. Add to that the fact that Virginia is a Dillon Rule state — a locality holds only those powers which are expressly granted to it — and you get four separate rulebooks in a valley you can drive across in twenty minutes. There are three answers to the permit question, and which one applies depends on who owns the pavement. On a City of Roanoke street, alley or sidewalk there is a real, named permit: the Dumpster and Portable Storage Container Permit, issued by the Transportation Division of the Department of Public Works under the Code of the City of Roanoke (1979), §§ 14.1-41 through 14.1-46 and § 30-2. The conditions are specific and worth reading before you plan a job: 30 consecutive days maximum for a dumpster and 7 for a portable storage container; apply at least 10 calendar days before placement; a certificate of public liability insurance with a minimum of $1 million per occurrence, naming the City of Roanoke as an additional insured; at least 30 feet from stop signs, stop bars, crosswalks and intersections; at least 5 feet from driveways; no blocking walkways or fire hydrants; a 10-foot travel lane maintained at all times; traffic cones and reflective tape in place at all times; company contact information on at least two sides of the container; and notice to adjacent businesses and residences. Fees are not published, so ask the Transportation Division for the current amount rather than trusting a number off a website. That million-dollar certificate and the ten-day lead time are not paperwork a one-truck outfit keeps on hand, which is worth knowing when you compare quotes. On a Roanoke County subdivision street the street usually is not the county’s at all. Under the Byrd Road Act of February 1932, VDOT maintains county secondary roads in Virginia; only Arlington and Henrico opted out, and only five states do this at all — Virginia, Alaska, Delaware, North Carolina and West Virginia. So a street placement in Cave Spring, Hollins or Bonsack is a VDOT Salem District question, and the honest advice is to call them before you plan one. We are not going to invent a permit category to sound authoritative, because 24VAC30-151-30 contains no dumpster category at all. What does exist is 24VAC30-151-50: objects placed on, above or under the right-of-way in violation of the rules “shall be removed within 10 calendar days of receipt of notice from VDOT,” and anything posing an immediate safety risk comes out immediately at the owner’s expense. On a private driveway, normally no permit. Salem runs its own system and Vinton runs another, so on a street placement in either one, contact the city or the town first. Fire code is the one rule that does not change at the line: Virginia’s Statewide Fire Prevention Code, 13VAC5-51, adopts the 2021 International Fire Code effective 18 January 2024, and § 304.3.3 keeps a container over 1.5 cubic yards out of a building and at least five feet from combustible walls, openings and combustible roof eave lines. Every roll-off exceeds that threshold, so five feet applies to every box, everywhere. There is no state fire permit for an individual container — the code’s waste handling permit covers facilities — but your local fire marshal is still the person to ask on a commercial site. Before anything is dug, trenched, a stump pulled or a building torn down, call Virginia 811 on 811 — still called Miss Utility by everyone here. Va. Code § 56-265.19 A wants notice “not less than 48 hours nor more than 12 working days” before you start, the ticket is good for 15 working days, and demolition is expressly covered, not just digging. Out in the outer county, Botetourt or Craig, where a house is on its own well and septic, tell us where the tank, the drain field and the well head are, because a loaded box does not belong on any of them. See our Roanoke permit guide, the City of Roanoke, Roanoke County and VDOT.
What comes out first, and where the rest goes by train
Virginia has essentially no disposal ban list, and that surprises people who have rented a container in the northeast or on the west coast. The state’s solid waste regulation, 9VAC20-81, administered by DEQ, regulates disposal facilities rather than materials. So there is no long list of banned products to memorize. The one real statewide ban is lead-acid batteries, under Va. Code § 10.1-1425.1, and each battery counts as a separate violation, so pull them before the box leaves. Waste tires are a threshold rule rather than a flat ban, managed through the Virginia Waste Tire Program and funded by a per-tire fee, so a handful of tires is a different conversation from a trailer load. Now the four things people expect and do not find here. Virginia has no producer-funded paint take-back program, so leftover paint has no free drop-off scheme behind it. There is no statewide container deposit scheme and no producer-funded stewardship program standing behind the other bulky household items people ask us about either. And Virginia has no electronics disposal ban — the Computer Recovery and Recycling Act is a manufacturer take-back law, not a disposal prohibition, so anyone who tells you the state prohibits sending a television to disposal here is reading a page written for another state. We still keep electronics, batteries and liquids out of our containers, because it is the right way to run a load, not because a statute says so. There is also no Virginia state waste-transporter permit for a roll-off hauler, so do not let anyone wave one at you as a credential. Where the valley’s waste actually goes is the best detail in this business. The Roanoke Valley Resource Authority runs the regional system, and it moves the valley’s waste 33 miles by Norfolk Southern rail, from the Tinker Creek Transfer Station on Hollins Road out to the Smith Gap Landfill. In the city that built the Norfolk & Western, the garbage still goes by train. Household hazardous waste is appointment and event based at Tinker Creek rather than something you can drop off on a whim, so register ahead and confirm the current schedule with the RVRA before you load the truck. Here is the contrast that catches people out, and it runs the opposite way to what you would guess. The City of Roanoke explicitly does not collect construction and demolition debris under its solid waste chapter, City Code Chapter 14.1 — and its own solid waste plan puts homeowner-generated remodeling materials on the list of things it will not take. Roanoke County does take small amounts of homeowner remodeling or repair debris, set out with bulk collection rather than in the regular container. Same valley, two adjacent governments, opposite answers to the same question. Salem runs a third system and Vinton a fourth. Check the one you live in, and if you are gutting a bathroom in Old Southwest, plan on a container, because the City will not take it. Recycling mandates split the same way, by density. Under Va. Code § 10.1-1411 a locality above 100 people per square mile faces a 25 percent recycling rate, and both the City of Roanoke at 2,352 per square mile and Roanoke County at 386.9 clear that line. Botetourt at 62.1, Craig at 14.9 and Franklin at 78.9 sit below it and face 15 percent. One material never rides in our container under any circumstances. We do not accept asbestos. In Virginia an asbestos project runs through a DPOR-licensed contractor, with DOLI taking the notifications and permits, and the waste going to a facility DEQ has permitted to receive it under 9VAC20-81. Three agencies, three jobs. And one more that catches contractors out: DOLI must be notified 10 working days before any demolition, asbestos or not. Details from the Roanoke Valley Resource Authority, Virginia DEQ, DPOR, DOLI and the Virginia Law Portal. See where it goes.
Old city houses, crawlspaces and rotten sill plate
The City of Roanoke says 55 percent of its housing was built before 1960. That is the City’s own figure from its housing development page, across 44,543 housing units that split roughly half owner-occupied and half renter, with 58 percent single-unit. The City describes its stock as generally old, well built and well designed, and names the house types you actually see on these streets: foursquares, craftsman bungalows and folk Victorians. That figure belongs to the city and nowhere else — Roanoke County’s stock is much newer, and applying the city number out there would be wrong. Crawlspaces are common here, and plenty of older city houses have basements. That is as precise as anyone honest can be about it, and it matters because the crawlspace is where the work is. Combine a crawlspace-heavy stock with humid summers and a termite infestation probability rated SEVERE for the City of Roanoke, Roanoke County, Vinton and Salem, and you get the signature local job: sill plate, band joist and subfloor replacement. It is a short pile of heavy, wet, insect-eaten framing, and it wants a small box, not a big one. The ground is the other half of it. Footings go below frost, and Roanoke publishes two frost depths in the same set of local climatic design criteria: 18 inches in the City of Roanoke, and 24 inches in Roanoke County, Vinton and Salem. Always check the number for the locality the job is actually in, because they are four miles apart and they are different. Three dates decide the paperwork on an older house. 1978: the EPA Renovation, Repair and Painting rule covers pre-1978 housing, it is administered by EPA directly in Virginia rather than by a state program, and window replacement and demolition are always covered — so a window job in the older city stock is essentially always an RRP job. 1985: under Va. Code § 36-99.7, a locality may not issue a building permit for the renovation or demolition of a building whose initial building permit predates 1 January 1985 without a licensed asbestos inspection — and the exemption is narrow and worth quoting exactly: residential buildings of four units or fewer are exempt unless the work is for commercial or public development. Read that carefully before you assume a house is out of scope. 1960: not a rule at all, just the market fact above. Worth saying plainly, because the previous generation of guides gets this wrong: Roanoke has no local lead ordinance. The federal RRP rule is the rule. The city and the county are two different businesses. On the 2025 population estimates and the 2020–2024 American Community Survey five-year figures, the City of Roanoke has 99,111 people, 52.4 percent owner-occupied housing, a $190,500 median home value, a $55,378 median household income and 42.52 square miles. Roanoke County has 97,150 people, 75.7 percent owner-occupied, a $286,000 median value, an $83,709 median income and 250.55 square miles. Almost identical populations, and the county is nearly six times the area. Practically, that means city work is landlord turnovers, estate cleanouts and renovation in old stock on tight streets, and county work is owner-occupier remodeling on longer approaches. Drive time decides our day, not the address. Background from the US EPA, the Virginia Law Portal, the City of Roanoke and the US Census Bureau, plus our own crawlspace and basement cleanout guide and the termite and rot repair debris guide.
Grade, karst ground and the weather that actually happens here
Terrain is the first thing we ask about, and in this valley it earns the question. Roanoke sits on a floor hemmed in by Mill Mountain, Read Mountain, Tinker Mountain, the Blue Ridge and the Allegheny ridges, and a meaningful share of driveways are steep, curved, or cut into a hillside. Grade decides whether a box can be set down at all, whether the truck can get it off the rails cleanly, whether it will stay where we put it, and whether the cable can pull a loaded one back up to the street. It also decides how the load settles, which is why the rule on a sloped drive is load flat, load low — heavy on the bottom, nothing over the rails. We put plywood under every wheel and under the rails on every driveway placement, on grade or not. The ground under the plywood is the second thing. The Roanoke Valley sits in Virginia’s karst belt — soluble carbonate rock, with caves, springs and sinkholes to go with it. Virginia Energy, the state geological authority, puts the risk in one sentence worth remembering: subsidence “is generally not covered by a standard homeowner’s insurance policy.” A heavily loaded container is a concentrated point load on ground that may be bridging a void, and that is a real reason to care where the box goes rather than a sales line. The same carbonate rock produces radon. The Virginia Department of Health reports that 46 counties and 15 cities are in Zone 1, and that “high radon test results have been found in every Virginia County” — so test before you finish a basement, whatever the map says about your address. The weather here is milder than outsiders expect and wetter than they guess. On the 1991–2020 normals for the Roanoke airport station, published by the National Weather Service office in Blacksburg — there is no Roanoke forecast office — the valley averages 42.82 inches of precipitation, 14.8 inches of snow and a mean annual temperature of 58.1 °F. The building code agrees: a ground snow load of 30 psf, and ice barrier underlayment is not required. That is enough snow to shut a jobsite for a couple of days a winter and not enough to plan a season around, so nobody should tell you it never snows here. Elevation changes it inside our own service area: Catawba, Bent Mountain and Poor Mountain get more than the valley floor, and the design numbers up on the plateau are not Roanoke’s numbers. Water is the weather event that shaped this city. In November 1985 the Roanoke River crested at 23.35 feet against a 10-foot flood stage, on 6.61 inches of rain in 24 hours — still the record — and at least ten people died in the valley. The answer to it was the USACE Roanoke River Flood Reduction Project, and the whole city still measures water against that November. The seasonal drivers that keep our phones busy are the real ones: remnants of tropical systems reaching the Blue Ridge, ice storms and freeze-thaw, and leaf season. After a big rain the work is soaked drywall, carpet, insulation and ruined stored goods out of a crawlspace or a low basement, and all of it is heavy for its volume, so it goes in a small box. On a soft or steep approach we would rather move you a day than leave ruts you will look at for years. Normals and forecasts from the National Weather Service, geology from Virginia Energy, radon from the Virginia Department of Health; see our steep driveway delivery guide and the flood and storm cleanup guide.
Service Area FAQs
Do you charge extra to deliver outside Roanoke?
No. Every community listed on this page sits inside our standard service area and the flat rate is the same as it is in Roanoke. Delivery, pickup, your rental window and disposal up to the agreed tonnage are all in the number we quote you on the phone.
How far do you actually go?
The whole Roanoke Valley — the City of Roanoke, Roanoke County, Salem and Vinton — and a good way beyond it. North on I-81 and US-220 we run out to Botetourt County, taking in Daleville, Troutville and Fincastle. East we reach Bedford County, south on US-220 Franklin County and Rocky Mount, west on I-81 and US-460 into Montgomery County for Blacksburg and Christiansburg, and northwest over the ridge into Craig County and New Castle. Inside the valley, I-581, US-11 (Lee Highway), VA-419 (Electric Road), VA-117 (Peters Creek Road) and VA-116 carry most of our day. The flat rate is the same throughout. What crossing a line changes is not the price, it is the rulebook: whose permit desk you deal with, who collects what at the curb, and whether the street out front belongs to a city or to VDOT. We go further for multi-container jobs and contractor accounts. If your address is not on the list, call and ask, and if we cannot reach you we will usually know who can.
Can you deliver out to Cave Spring, Bonsack or Daleville?
Yes, with a conversation first. In the county and out toward Botetourt the constraint is the approach rather than the street: long gravel lanes, gates a truck cannot swing wide enough for, low oak and maple limbs, and driveways cut into a hillside where the grade decides both which box we bring and where it can safely sit. Where a house is on its own well and septic, tell us where the tank, the drain field and the well head are so the box does not go over any of them. One thing worth knowing before you plan a street placement out there: in Roanoke County the subdivision street is usually VDOT’s road, not the county’s, under the Byrd Road Act, so that is a question for the VDOT Salem District rather than the county. In the City of Roanoke the same placement runs through the City’s own Transportation Division permit. Give us the address and we will tell you honestly what will and will not work.
Which parts of Roanoke do you cover?
All of it. Running from our Peters Creek Road yard, VA-117 and I-581 put most of the city inside twenty minutes. Williamson Road, Melrose-Rugby, Gainsboro and the Hollins side are short runs; Grandin Village, Raleigh Court and Wasena come off Brambleton and Memorial; South Roanoke, Crystal Spring and Garden City sit under Mill Mountain; and Old Southwest, Belmont and Southeast are a straight shot through downtown. Placement is what is worth a sentence on the phone. A narrow street in Old Southwest with cars both sides is a different job from a wide apron in Penn Forest, a driveway cut into the hill above South Roanoke decides the size on its own, and on any city street placement the box falls under the City’s Dumpster and Portable Storage Container Permit, with its 10-day lead time, its $1 million certificate of insurance naming the City, its 30-foot setback from intersections and its 10-foot travel lane. Every box, city or county, sits five feet clear of combustible walls, openings and roof eave lines under the state fire code. Give us the address and we will have it sorted before the truck leaves.
Talk to a real person
Need a dumpster in Roanoke today?
Tell us what you are clearing out and we will tell you the right size and the flat price to put it in your driveway. No forms, no waiting on an email — just call and we will sort it out in a couple of minutes.
Serving Roanoke, the Roanoke Valley and Southwest Virginia · Mon–Fri 6:30am–5pm, Sat 7am–1pm